Website Terms & Conditions

Last updated: 29/05/2025

Welcome to Arboretum Farm

These Terms and Conditions ("Terms", "Agreement") govern your use of our website located at www.arboretumfarm.com.au (the "Site"), operated by Arboretum Farm ("we", "us", or "our"). By accessing or using this Site, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Site.

1. Use of the Website

  • You must be at least 18 years old or have the consent of a parent or guardian to use this website.

  • You agree to use the Site for lawful purposes only.

  • You agree not to use the Site in any way that may damage, disable, or impair it, or interfere with any other party's use.

2. Email Marketing and Communications

By submitting your email address through any form on our Site, you agree to receive newsletters, marketing, or promotional materials from us.

  • You may unsubscribe at any time by clicking the "unsubscribe" link in our emails or by contacting us at contact@arboretumfarm.com.au.

  • We comply with the Spam Act 2003 (Cth) and Australian Privacy Principles (APPs). We do not share or sell your email address without your consent.

3. Data Collection and Privacy

Our collection and use of your personal information is governed by our Privacy Policy. By using the Site, you agree to the collection and use of information as described there.

We may collect the following data:

  • Name, email address, and other contact details

  • Analytics data about your usage of the Site

  • Any information you voluntarily provide via forms or subscriptions

4. Cookies

Our Site uses cookies and similar tracking technologies. By using the Site, you consent to the use of cookies in accordance with our Privacy Policy. Cookies help us analyze traffic and improve your user experience.

5. Intellectual Property

All content, features, and functionality on this Site, including text, graphics, logos, and images, are the exclusive property of Arboretum Farm and are protected by copyright, trademark, and other laws.

You may not reproduce, distribute, modify, or create derivative works without our express written permission.

6. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by Arboretum Farm. We are not responsible for the content or privacy practices of these external sites.

7. Limitation of Liability

To the fullest extent permitted by law, Arboretum Farm and its affiliates, officers, employees, and agents disclaim all warranties, express or implied, in connection with the Site and your use thereof.

We are not liable for any damages or losses arising from your use of the Site, including but not limited to indirect or consequential damages.

8. Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will post the updated Terms on this page with the "Last updated" date. Your continued use of the Site after any changes indicates your acceptance of the new Terms.

9. Governing Law

These Terms are governed by the laws of Victoria, Australia, and any disputes will be subject to the jurisdiction of the courts of Victoria.

10. Contact Us

If you have any questions about these Terms, please contact us at:

Arboretum Farm
Email: contact@arboretumfarm.com.au

Website: www.arboretumfarm.com.au

Privacy Policy

Last updated: 29/05/2025

Arboretum Farm ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.arboretumfarm.com] (the “Site”).

By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect and store the following types of information:

a. Personal Information

Provided voluntarily when you:

  • Sign up for our newsletter

  • Fill out a contact form

  • Make a purchase (if applicable)

  • Communicate with us via email or otherwise

Examples: Name, email address, phone number, and mailing address.

b. Usage Data

Collected automatically when you access the Site, such as:

  • IP address

  • Browser type/version

  • Pages visited and time spent

  • Referring site or platform

  • Device type and operating system

c. Cookies and Tracking Technologies

We use cookies, pixels, and similar tracking technologies to monitor activity on our Site and store certain information (see our Cookie Policy).

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain our Site

  • To communicate with you, including email newsletters and marketing

  • To improve and personalize your user experience

  • To analyze website performance and usage trends

  • To comply with legal obligations

3. Sharing of Information

We do not sell your personal information. However, we may share your data with:

  • Service providers (e.g., email marketing platforms, analytics tools)

  • Legal or regulatory authorities if required by law

  • Business partners, in the event of a merger, acquisition, or sale

All third parties are required to use your data only as necessary to perform their services and in accordance with this policy.

4. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access to your personal data

  • Correction or deletion of your data

  • Objection to or restriction of processing

  • Data portability

  • Withdrawal of consent (e.g., unsubscribe from emails)

To exercise these rights, contact us at [contact@arboretumfarm.com].

5. Data Security

We take reasonable precautions to protect your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Retention of Data

We retain your data only as long as necessary for the purposes set out in this policy, or as required by law.

7. Children's Privacy

We do not knowingly collect personal information from children. If you believe we have unintentionally collected information from a minor, please contact us so we can delete it.

8. International Users

If you are accessing our Site from outside Australia, please note that your data may be transferred to, stored, and processed in a country with different data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a new “Last updated” date. Your continued use of the Site means you accept those changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Arboretum Farm
Email: contact@arboretumfarm.com.au

Website: www.arboretumfarm.com.au

11. Cookie Policy

a. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, mobile) when you visit a website. They help the website recognise your device and remember information about your visit (e.g., your preferences or past activity).

b. Types of Cookies We Use

We use the following types of cookies on our Site:

  • Essential Cookies:
Required for the Site to function properly. These include session cookies that allow you to navigate and use essential features.

  • Performance & Analytics Cookies:
Help us understand how visitors interact with our Site by collecting information anonymously. We use tools like Google Analytics to track usage patterns and improve the site.

  • Functionality Cookies:
Enable the Site to remember your preferences (such as language or region) to provide a more personalized experience.

  • Marketing & Advertising Cookies:
Used to deliver relevant ads and measure their performance. These may be set by us or third-party providers whose services we use on our Site (e.g., email campaign tracking).

c. Third-Party Cookies

Some cookies may be placed by third parties when you visit our Site. For example, we may embed YouTube videos, use Google Fonts, or include social media sharing buttons. These third parties may collect data about your online activities across websites.

We recommend reviewing the cookie and privacy policies of these third-party services.

d. How to Manage Cookies

You have the right to accept or reject cookies:

  • Most browsers allow you to manage cookies via settings.

  • You can usually block cookies, delete them, or set preferences for specific websites.

  • If you disable cookies, some features of our Site may not function properly.

For more information on how to manage cookies in popular browsers:

• Google Chrome

• Mozilla Firefox

• Safari

• Microsoft Edge

e. Your Consent

By continuing to use our Site, you consent to the use of cookies as described in this policy. You may withdraw your consent at any time by changing your browser settings or contacting us.